We understand usability issues can occur unexpectedly, leading to downtime and poor user experience. That’s why we offer Adobe Commerce Support Services to ensure your e-commerce operations and sales run uninterruptedly.
Adobe Commerce Professionals to Help Your Business Grow!
Adobe Commerce Support & Maintenance
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What do our Adobe Commerce Services Entail?
As an e-commerce business, you know your store is always vulnerable to risks like financial fraud, cybersecurity threats, third-party platform risks, and more. So, to protect it from potential issues like these, you need a robust guard – Our Adobe Commerce Support & Maintenance Services. We will work closely with you to ensure your data stays secure and properly synchronized across all platforms, regardless of the size of your inventory or operations. By signing up for our support services, you can confidently handle a giant amount of customer data, website traffic, and transaction volumes without any disruption.
Perform fantastically at the forefront while we seamlessly manage the backend updation, security patching, performance and troubleshooting. Ready to offer your customers a smooth experience like never before? Talk to us now.
1Dedicated Project Manager
With us, all your questions and concerns get addressed properly. Our dedicated project managers will work with you to tailor the experience for you.
2On-Demand Strategy Call
Enterprise-level businesses need comprehensive support to run their operations and sales efficiently. We understand that very well; that’s why we provide extensive Adobe Commerce support at any time you need it, especially when it comes to revising strategies based on industry updates.
3Monthly Reports
We are completely transparent when it comes to results. We will provide you with monthly reports to demonstrate our Abode Commerce Support Services’ impact on your store’s performance.
4Performance Optimization
We will constantly look out for issues like high bounce rates or speed issues that may be frustrating the customer, and we will put urgent measures in place to address the underlying problems.
5Resolve Compatibility Issues
Plug-ins and extensions play a vital role in advancing the functionality of your store. However, the compatibility issues can disrupt the usability. We will resolve these issues for a flawless user experience.
6Locate Security Threats
Unexpected security threats may sometimes leak your confidential information, which can lead to disruption of the system where you interact with your website. We will proactively detect and remove these threats before they cause any damage.
7Improve Buyer Experience
We will identify the flaws and gaps in your store’s capabilities and enrich the buyer’s journey to boost sales.
8Keep You Updated
We will ensure your Abode Commerce (Magento) store adheres to the industry standards and ongoing market conditions so you perform better than your competition.
9Peak Performance
We commit to keep your uptime 99% high. From page load times and server responses to critical updates, every aspect will be optimized at the supreme level.
Key Benefits of Our Support Services
- Reduced downtime
- Access to experts
- Maximum adoption of competitive Adobe solutions
- An active supplementation for optimal store performance
- Easy Scalability and Extensibility
- Market Insights and Feedback
- Faster Implementation of Adobe Magento support solutions
- Timely system updates
- Strict protection of sensitive customer data
- Instant reporting for urgent issues
Stay Ahead of Your Competition
In the eCommerce industry, you cannot afford to compromise your store’s speed and performance, as your competitors will not make that mistake. That’s why maintenance and support services are essential. Our services go beyond traditional methods. We provide you with a well-defined roadmap and regularly share performance reports with you.
Total Satisfaction
Dedicated Support Team
Emergency Support
Rapid Issue Response
Flexible Support Plans
Decrease IT staff budget
An Audit a Day Keeps Bugs and Disruptions at Bay
Behind every securely and smoothly running eCommerce store is a highly efficient maintenance & support team. This team regularly identifies potential issues and actively resolves them to ensure customers have the best experience possible. We can provide the same level of service for you. Our team is affordable, certified, and transparent, and we are leaders in the industry. When you’re ready to begin our partnership, feel free to reach out with any questions you may have about our Adobe Commerce support services. Your first consultation with Adobe Commerce experts is free!
Happy Customers
Client Testimonials
"I thoroughly consider the site turned extraordinary and Kinex Media performed extremely well. The criticism has been awesome ... It's precisely what I was searching for. Pretty much everybody who's seen it, adores it.."
- Dr Kimberly
Client Testimonials
We started working with Kinex about one year ago for our corporate website. From design services to their client relations they have been fantastic throughout, and we would highly recommend them to anyone looking for professional web design services!
- Javier
Our Reviews on 
Main Address:
25 Watline Avenue, Suite 302,
L4Z 2Z1
Mississauga, Ontario
Tel:416 907 4030
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Nicholas Ruggeri
20:37 22 Mar 17
I had a great experience working with Kinex Media. They took my vision for a website and turned it into a reality. Amir is great and he is always available to answer questions or offer help every step of the way. I highly recommend using Kinex Media for anyone looking to create or redesign their online presence.read more
Marta Witkos
14:28 06 Jan 17
Working with the Kinex Media team was very easy and efficient. Amir was very helpful and mindful of the design look that I wanted and the website came out perfectly. The service was great, everyone was very friendly and response times were quick. I would definitely recommend their work and I am very happy with the experience and product.read more
Darlene P
14:34 19 Dec 16
Amir and the staff at Kinex Media were a pleasure to work with. They took the time to understand our needs in building our website. They explained things and helped us make choices that were best for the function of our website. We were very happy with the overall product.read more
lisa dibattista
17:03 08 Sep 16
Kinex Media had a great understanding of their industry. They had great technical ability and any items we wanted addressed they saw to it they were completed in a timely manner.
Very pleasant and professional and always happy to address any changes.
Thank you for a great job!read more
Mo Validipak
17:20 12 Dec 16
My experience working with Kinex Media was great. Amir and Karan are very professional and serious about what they do. They offer great pricing and are very easy to work with. I highly recommend Kinex Media over their competitors.read more
Danielle LeTendre
06:00 14 Nov 18
My company has been working with Kinex Media for few years, and they are simply the best! They are extremely easy to work with and do an amazing job! it was extremely important that when we chose a website company we chose someone we were confident in. Out of the many firms we spoke with, they were the only company we believed could give us everything we needed from a business and creative standpoint, while giving us the personal attention we needed. When working with Kinex Media, they just don't build a website for you, they build a partnership that will benefit your company and guarantee your website and business grows into a success.read more
Melissa Kelly
19:18 05 Oct 18
With being a business owner in today's world, I came to learn the importance of marketing, as well as having a good website and an online presence comes full circle. Fortunately I've had the pleasure of dealing with Amir at Kinex Media and I can honestly say that I am very impressed with the level of professionalism as well as there attention to detail and excellent customer service. All and all I feel comfortable and confident in trusting them with my growing business needs. Thank you Kinex!!read more
Info NINJAZ
18:34 17 Oct 18
Our company has been working with Kinex Media since 2016. Great design team and quick turn around on all projects and requests. They built our website and create updates when needed, which has improved our google search results tremendously. If you are looking for a creative and reliable Design company, I would recommend Kinex Media 100%! Thank you Amir!read more
Wynne Wong
15:38 23 Oct 18
I'm not particularly tech savvy but with Kinex, you really don't need to be. We already had basic design in place and Karan and Amir worked with us to understand our needs and help us tweak it until it was what we wanted. Thank you so much for your patience and I would highly recommend Kinex for all your website needs.read more
Maddvick hekken
09:50 20 Nov 18
Developing a website is not everyone’s cup of tea. However, it has become the necessity of today’s time and this is one of the most reliable companies for the same.read more
Rocco Mongelli
17:00 08 Jan 20
Working with Amir and the team at Kinex was not only easy, but very educational. Extremely responsive and it seems like client satisfaction is their top priority. Very open to suggestions and work with you to get your website to be optimal. Highly recommend!read more
ANOOJ (Personal)
15:06 16 Oct 19
Overall GREAT experience working with the team at Kinex Media. As a business owner who is not very computer literate, we were apprehensive when the time came to redevelop our website - but Kinex Media worked with us EVERY STEP of the way to make the daunting process as smooth and easy as possible. They were always ready, willing, and able to help with any problems not only during the project, but even now after our project was finished! I would highly recommend Kinex Media to any size business. Thorough professionals, a 5-star company all around!read more
Dinesh kaur
23:27 05 Feb 20
Great experience in collaborating on marketing initiatives. Highly recommend their services.
Tony Patel
18:52 30 Sep 19
A pleasure to work with, excellent service and great website design skills.
Maria Valentini (Strongco)
15:53 14 Sep 22
The launch of our new website was a huge success. The Kinex team helped us build a website that offers an enhanced user experience. They were very responsive and kept our project on track and ahead of schedule. We received a lot of positive feedback on our website and have immediately seen an increase in traffic. I would highly recommend them.read more
The Gift Basket
16:33 12 May 22
We’ve worked with Kinex and the team for the last few years. We are very happy with the level of expertise, service and experience they bring to the table. We worked with Kinex on the redesign of our eCommerce website and we continue to hear compliments on how amazing our website looks. There are many choices when it come to web development and marketing and we are thrilled to have made the right choice by work with Kinex.read more
Saleem Husain
00:42 14 May 21
We're extremely happy and satisfied with the entire website design experience from Kinex Media. The team was always polite, professional, knowledgable and very responsive from day 1, all the way through to website launch, and provided great support post go-live.
We found their prices reasonable and fair. In fact, given the quality of service, and how much we love our new website, we think Kinex delivers excellent value for money.
We'll definitely continue working with them when we're ready for PPC management.
~ Saleem ~
Director, CASE Psychologyread more
Adam Gilbert
10:46 01 May 23
We worked with Kinex Media for our web design earlier this year. As a fellow GTA based company, we were excited to partner with a somebody local. We had a great team helping us navigate SEO, copy, and design to bring a fresh and awesome look to our website. The best part was even after our website launched, they've been super helpful answering questions and helping us troubleshoot issues. Since the launch, our traffic and inbound leads have increased roughly 20%!read more